Achieving the Most With the People You Lead

• Why People Do What They Do

• What is Leadership

• Indicators of Leadership

• 3 Big Gotchas

• Leaders Take the Arrows

• The Road to Abilene

• Builder or Wrecker

Correcting Behavior and Inspiring People

• Correcting Self

• Using a Moral Compass

• Ethics and Honesty

• Know Yourself and Seek Self-Improvement

• Take Care of Your People

• Framework for Correction

• Praise in Public and Rebuke in Private

• Swift Correction / Dribble In Rewards

• Caged Lions

Helping Your Team Get the Big Vision While Leaving Room for Theirs

• The Coaching Analogy

• The Bunker Story

• Finding Mutual Goals

• Letting the Team be Involved in Vision Decisions

• Vertical Integration (A Case Study)

• Helping People Buy-In

• When is Buy-In Really Achieved

Developing Highly Capable Teams

• Evolution of the Knowledge Worker

• Self-Healing Concepts

• Decentralization

• Self-Organizing

• Auto-Reconfiguring

• Impossibility of Control

• Management as a Liberal Art

Incentives and Motivations - What Works?

• Theory of Motivation

• Theory of Incentives

• Direct Monetary Reward

• Indirect Non-Monetary Reward

• The Diving Catch

• Go Big or Go Home